PRIVACY POLICY

Effective Date: 01/07/2025

LuxeFit Group ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, submit an enquiry, or engage with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information such as your name, email address, phone number, and location when you submit a contact form or franchise enquiry

  • Business Information if you apply as a potential partner or operator

  • Usage Data including your IP address, browser type, and site activity through cookies or analytics tools

  • Marketing Preferences if you subscribe to our newsletter or updates

2. How We Use Your Information

We use your data to:

  • Respond to your enquiries or applications

  • Provide information about franchise opportunities or brand updates

  • Improve our website experience and performance

  • Send occasional marketing communications (you can opt out anytime)

  • Comply with legal or regulatory requirements

We will never sell your personal data to third parties.

3. How We Store and Protect Your Data

Your information is stored securely and only accessed by authorised LuxeFit team members. We implement appropriate physical, digital, and organisational safeguards to protect your personal data from loss, misuse, or unauthorised access.

4. Sharing of Information

We may share your data with:

  • Our affiliated brands (e.g. VAURA Pilates) for operational or franchise-related purposes

  • Service providers who help us manage web hosting, communications, or analytics — under strict confidentiality agreements

  • Regulatory bodies, if legally required

5. Your Rights

Depending on your location, you may have the right to:

  • Access or update your personal information

  • Request deletion of your data

  • Withdraw consent to receive marketing communications

  • Lodge a complaint with a relevant data protection authority

To exercise these rights, email us at [insert contact email].

6. Cookies and Tracking

We may use cookies or similar technologies to enhance your browsing experience and track site performance. You can manage or disable cookies in your browser settings.

7. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or applicable laws. The latest version will always be posted on our website.